A collection of information on help and support by CENL members


Membership of Directors from Russia expired

As the Russian Federation is no longer a member of the Council of Europe, the basis for membership of Directors from national libraries in Russia no longer applies. Their membership expired on 16th March 2022. This has been officially acknowledged by the CENL Executive Committee after legal counselling.

Europe’s national libraries stand together in support for their member Lyubov Andriivna Dubrovina, the staff of the Vernadsky National Library of Ukraine and all Ukrainian colleagues. CENL concentrates now on exchanging and facilitating concrete offers of help for Ukrainian colleagues as well as preserving Ukraininan cultural heritage in physical and digital form.

The Secretariat encourages all CENL members to send information on support and help for Ukrainian libraries and librarians to cenl@dnb.de.

Useful Links

Last updated: 22-04-2022


Bundesministerium Inneres: https://www.bmi.gv.at/Ukraine/ (German)

OeAD, Agentur für Bildung und Internationalisierung: http://www.oead.at/ukraineinfo (German and English).
On this website the Agency for Education and Internationalization of the OeAD has collected Information for Ukrainian Students and researchers.


Website about the situation in Ukraine: https://info-ukraine.be/en (English)
https://info-ukraine.be/uk (Українська)


Web page Croatia for Ukraine: https://hrvatskazaukrajinu.gov.hr/  (Croatian)
and https://hrvatskazaukrajinu.gov.hr/ua (Ukrainian) – daily updated

Free phone number: 114

Red Cross, Croatia: https://www.hck.hr/novosti/letak-s-korisnim-informacijama-za-izbjeglice-iz-ukrajine/11225

Information leaflet in Croatian: https://civilna-zastita.gov.hr/UserDocsImages/CIVILNA%20ZA%C5%A0TITA/PDF_ZA%20WEB/Info%20letak_HR_NCC.pdf

Information leaflet in Ukraininan: https://civilna-zastita.gov.hr/UserDocsImages/CIVILNA%20ZA%C5%A0TITA/PDF_ZA%20WEB/Info%20letak_UA_NCC.pdf


Estonian Refugee Council: https://www.pagulasabi.ee/en (English)
https://www.pagulasabi.ee/uk (Українська)

Information to Ukrainian war refugees https://kriis.ee/en/security-situation-europe/ukrainian-war-refugees


Ministère de l’intérieur: https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/information-for-ukrainian-displaced-people-and-seeking-to (French)
https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/you-wish-to-apply-for-temporary-protection-in-france (English)
https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/vi-bazhaete-podati-zayavu-na-timchasoviy-zakhist-u-francii (Українська)

Bibliothèque Nationale de France: https://www.bnf.fr/fr/solidarite-avec-le-peuple-ukrainien


Germany4Ukraine: https://www.germany4ukraine.de/hilfeportal-de (German)

https://www.germany4ukraine.de/hilfeportal-en (English)

https://www.germany4ukraine.de/hilfeportal-ua  (Українська)

Deutscher Bibliotheksverband: https://www.bibliotheksverband.de/ukraine (German)

Deutscher Kulturrat: http://www.kulturrat.de/ukraine/ (German)

Goethe-Institut: https://www.goethe.de/prj/mwd/de/ukraine.html (German)
https://www.goethe.de/prj/mwd/uk/ukraine.html (Українська)


Information in Ukranian, English and Greek language for displaced persons from Ukraine.
Iнформація для переміщених осіб з україни.


Unified contact point for Ukrainians coming to Latvia https://www.ukraine-latvia.com/ (English)

https://www.ukraine-latvia.com/uk (Українська)


Website of the Luxembourg Government: https://gouvernement.lu/en/actualites/toutes_actualites/communiques/2022/03-mars/03-accueil-ukraine.html (English)

Website of the Ministry of Foreign and European Affairs: Arrivals in Luxembourg – Ukraine – Ministry of Foreign and European Affairs // The Luxembourg Government (gouvernement.lu) (English)

Website of the Ukrainian Community in Luxembourg: https://www.ukrainians.lu/

Consular questions from people trying to leave Ukraine or in transit from Ukraine should be addressed to the Consular assistance of the Ministry of Foreign and European Affairs: assistance.consulaire@mae.etat.lu or +352 2478 2386


Dopomoga.gov.md – the main website for Ukrainian refugees, set up by Moldovan government, includes information about: banking facilities, housing (including free options), so-me support, info for medical care, support for kids, employment, food, etc.).

More activities and links


The main government website for Ukrainian war refugees (in Ukrainian): https://www.gov.pl/web/ua

More activities and links

United Kingdom

UK Government advice: https://www.gov.uk/guidance/support-for-family-members-of-british-nationals-in-ukraine-and-ukrainian-nationals-in-ukraine-and-the-uk

Ukraine Advice Project UK offers free UK immigration advice for people fleeing Ukraine: https://advice-ukraine.co.uk/

The Ukrainian Institute London has lots of helpful links too: https://ukrainianinstitute.org.uk/russias-war-against-ukraine-what-can-you-do-to-support-ukraine-ukrainians/

To be continued…