A collection of information on help and support by CENL members


Spread the Word – Against the Lack of Knowledge

Following the Russian attack more than 8 months ago, the war in Ukraine is still going on. Among many others, librarians and libraries from all over Europe have been offering their support for the people in Ukraine, and for those who fled from their country. CENL set up this web page #StandWithUkraine with information from our members for those concerned.

The Federation of European Publishers (FEP) and the Frankfurt Book Fair invited international publishers and the book fair community to an event where the President of the Republic of Ukraine Volodymyr Zelensky addressed all with a video message.

Zelensky called for unity in Europe, and encouraged the attendees to spread the word against the lack of knowledge which enables states like Russia to continue to oppress their people and others.

Knowledge is power! And in this respect libraries and librarians can be very powerful and supportive.

Survey on European national libraries’ support for Ukrainian libraries and Ukrainian cultural heritage – Results available

After Russia’s attack on Ukraine on 24 February 2022 National libraries and their staff from all over Europe have looked into ways to support Ukrainian libraries and librarians through participation in existing initiatives or by forming their own support projects. After about a year CENL sought to gain a better overview about the measures being taken by European national libraries in support of Ukraine, its libraries and its cultural heritage. To achieve this a survey was conducted among the members of CENL from January to March 2023. Now, the results of this survey are available for download.

Survey on European national libraries for Ukraine

Useful Links

Last updated: 17-10-2022


Bundesministerium Inneres: https://www.bmi.gv.at/Ukraine/ (German)

OeAD, Agentur für Bildung und Internationalisierung: http://www.oead.at/ukraineinfo (German and English).
On this website the Agency for Education and Internationalization of the OeAD has collected Information for Ukrainian Students and researchers.


Website about the situation in Ukraine: https://info-ukraine.be/en (English)
https://info-ukraine.be/uk (Українська)


Web page Croatia for Ukraine: https://hrvatskazaukrajinu.gov.hr/  (Croatian)
and https://hrvatskazaukrajinu.gov.hr/ua (Ukrainian) – daily updated

Free phone number: 114

Red Cross, Croatia: https://www.hck.hr/novosti/letak-s-korisnim-informacijama-za-izbjeglice-iz-ukrajine/11225

Information leaflet in Croatian

Information leaflet in Ukraininan


Estonian Refugee Council: https://www.pagulasabi.ee/en (English)
https://www.pagulasabi.ee/uk (Українська)

Information to Ukrainian war refugees https://kriis.ee/en/security-situation-europe/ukrainian-war-refugees


Ministère de l’intérieur: https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/information-for-ukrainian-displaced-people-and-seeking-to (French)
https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/you-wish-to-apply-for-temporary-protection-in-france (English)
https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/vi-bazhaete-podati-zayavu-na-timchasoviy-zakhist-u-francii (Українська)

Bibliothèque Nationale de France: https://www.bnf.fr/fr/solidarite-avec-le-peuple-ukrainien


Germany4Ukraine: https://www.germany4ukraine.de/hilfeportal-de (German)

https://www.germany4ukraine.de/hilfeportal-en (English)

https://www.germany4ukraine.de/hilfeportal-ua  (Українська)

Deutscher Bibliotheksverband: https://www.bibliotheksverband.de/ukraine (German)

Deutscher Kulturrat: http://www.kulturrat.de/ukraine/ (German)

Goethe-Institut: https://www.goethe.de/prj/mwd/de/ukraine.html (German)
https://www.goethe.de/prj/mwd/uk/ukraine.html (Українська)

Information about health insurance for refugees in Germany (English):


Information in Ukranian, English and Greek language for displaced persons from Ukraine.
Iнформація для переміщених осіб з україни.


Unified contact point for Ukrainians coming to Latvia https://www.ukraine-latvia.com/ (English)

https://www.ukraine-latvia.com/uk (Українська)


Website of the Luxembourg Government: https://gouvernement.lu/en/actualites/toutes_actualites/communiques/2022/03-mars/03-accueil-ukraine.html (English)

Website of the Ministry of Foreign and European Affairs: Arrivals in Luxembourg – Ukraine – Ministry of Foreign and European Affairs // The Luxembourg Government (gouvernement.lu) (English)

Website of the Ukrainian Community in Luxembourg: https://www.ukrainians.lu/

Consular questions from people trying to leave Ukraine or in transit from Ukraine should be addressed to the Consular assistance of the Ministry of Foreign and European Affairs: assistance.consulaire@mae.etat.lu or +352 2478 2386


Dopomoga.gov.md – the main website for Ukrainian refugees, set up by Moldovan government, includes information about: banking facilities, housing (including free options), so-me support, info for medical care, support for kids, employment, food, etc.).

More activities and links


The main government website for Ukrainian war refugees (in Ukrainian): https://www.gov.pl/web/ua

More activities and links

United Kingdom

UK Government advice: https://www.gov.uk/guidance/support-for-family-members-of-british-nationals-in-ukraine-and-ukrainian-nationals-in-ukraine-and-the-uk

Ukraine Advice Project UK offers free UK immigration advice for people fleeing Ukraine: https://advice-ukraine.co.uk/

The Ukrainian Institute London has lots of helpful links too: https://ukrainianinstitute.org.uk/russias-war-against-ukraine-what-can-you-do-to-support-ukraine-ukrainians/




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