13th December 2022

Results of the service survey: The National Library is an important cooperation partner and service provider

Every other year the National Library of Finland organises a survey among its organisational customers, asking them to evaluate the National Library services they use and give development suggestions. Based on the most recent survey conducted in October, the services produced by the National Library are perceived as important and were seen as providing cost savings to the organisations in question.

The survey focused this year on customer organisations and was answered by 202 respondents, the majority of whom (69%) work in specialist duties. National Library services surveyed included FinELib, Finna, Finto, Finto AI/Annif, publication archive services, the Finnish National Bibliography, the Koha library system and Melinda.


Photo: Marko Oja

More news